Refund policy
Return Policy
As a customer based in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order — without providing a reason.
To be eligible for a return:
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The product must be unused, unopened, and in its original packaging
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You must request the return within 14 days of delivery
To start a return, simply email us at hello@calmacompania.com with your order number and we’ll guide you through the next steps.
Please note:
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Return shipping costs are the responsibility of the customer
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Refunds are issued once we receive and inspect the returned item
We’re a small company and do our best to keep waste low — so please only order what you truly need 💛