Refund policy

Return Policy

As a customer based in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order — without providing a reason.

To be eligible for a return:

  • The product must be unused, unopened, and in its original packaging

  • You must request the return within 14 days of delivery

To start a return, simply email us at hello@calmacompania.com with your order number and we’ll guide you through the next steps.

Please note:

  • Return shipping costs are the responsibility of the customer

  • Refunds are issued once we receive and inspect the returned item

We’re a small company and do our best to keep waste low — so please only order what you truly need 💛